EBIAL
Frequently Asked Questions
Quick answers and support for your EBIAL journey.
EBIAL is a science-led hair and wellness brand focused on scalp-first
care, purposeful formulations, transparent information and practical routines.
No. Shedding releases a hair from its follicle; breakage happens along
the hair shaft. Heat, chemical processing, friction and rough handling can contribute to
breakage. Sudden, persistent or patchy hair loss should be assessed by a healthcare
professional.
Start with your main concern and routine needs. Scalp Care Shampoo is
the cleansing step; HF95 Serum supports visible hair density and stronger-looking roots;
RootShield Oil is a nourishing scalp and hair-care step; HairFortify GF45 Conditioner supports
conditioning for damaged hair. You do not need every product. Explore the shop or build a routine.
No. EBIAL does not promise guaranteed results. Cosmetic products support
hair and scalp care, while nutritional products provide nutritional support; neither should be
treated as a substitute for medical assessment or treatment.
Still need help? Our support team is here for you. Contact us →